Solutions

Simplifying Access. Improving Outcomes.

Supporting members at every step of their healthcare journey with accurate, timely, and compassionate assistance.

ClearMember guidance
TimelyAuthorization support
CompassionateAffordability assistance
Healthcare professional supporting a patient with medication access
Access SupportHelping members move forward
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Affordability GuidancePrograms, savings, and support
Care Journey

Coordinated support across all stages

Our connected approach helps members navigate benefit verification, enrollment, prior authorization, access, and ongoing financial assistance.

01Benefit Verification
02Member Enrollment
03Prior Authorization
04Drug Access & Affordability
05Patient Co-Pay Assistance
+ Member Care Connected support from start to finish
01
Rx

Drug Access & Affordability

We help members access the medications they need by exploring cost-saving options, assistance programs, and resources that make treatment more affordable.

Access Support

Identify programs and resources that help improve medication access.

Cost Savings Solutions

Explore options that may reduce out-of-pocket expenses.

Assistance Programs

Guide members to available patient assistance programs.

Affordability Support

Provide ongoing help so members can stay on therapy.

Medication packaging and pharmacy support
02

Member Enrollment

We simplify the enrollment process by guiding members through plan selection, documentation, and onboarding to ensure a smooth and hassle-free experience.

Plan SelectionHelp members understand plan options and choose the right fit.
Application SupportAssist with completing and submitting enrollment forms.
Document GuidanceEnsure required documents are complete and accurate.
Enrollment ConfirmationVerify enrollment details and provide timely confirmation.
Member services professional assisting with enrollment
Healthcare professional verifying insurance benefits03

Benefit Verification

Verify insurance benefits and coverage details so members and providers can make informed decisions.

  • Coverage Check
  • Benefit Details
  • Accurate Information
  • Provider Support
Care team working on prior authorization documentation04

Prior Authorization

Manage authorization requests efficiently and keep members and providers informed throughout the process.

  • Request Intake
  • Authorization Management
  • Timely Approvals
  • Status Updates
Patient support professional assisting with co-pay programs05
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Patient Co-Pay Assistance

Identify assistance programs and guide members through applications that can lower eligible out-of-pocket costs.

  • Program Identification
  • Application Support
  • Cost Relief
  • Ongoing Support
Member-Centered Support

Better access. Better support. Better outcomes.

Our teams help reduce complexity, keep communication moving, and connect members with the resources they need to continue care with confidence.

01Reduce avoidable delays
02Improve benefit clarity
03Support treatment continuity
04Strengthen member experience
Member support overviewConnected assistance
Active
1

UnderstandReview member needs and coverage

2

CoordinateWork across plans, providers, and programs

3

SupportProvide clear updates and next steps

4

Follow ThroughHelp maintain access and continuity

Healthcare team discussing patient support
Access & Affordability

Help Members Get the Care and Support They Deserve

Partner with Crestanex to simplify healthcare processes and strengthen support throughout the member journey.

Smarter healthcare operations. More room for care.